How Sidhyati digitized the full Know Your Customer process for a growing banking and payments sector, cutting processing time and paperwork with a cloud-native platform powered by AWS facial recognition.
As the banking, finance, and payments industry grows, moving to a faster, centralized system has become mandatory, especially for the Know Your Customer (KYC) process, which traditionally requires heavy human intervention. Sidhyati digitized the full KYC process to make it easier to use and faster to complete, delivering a cloud-native platform on AWS that leverages facial recognition to reduce manual data entry.
High reliance on manual processes led to inefficiencies and errors, and extensive paper documentation raised long-term sustainability concerns.
The system also had to stay user-friendly for non-tech-savvy citizens, integrate seamlessly with government and third-party verification systems, and adapt across financial products and institutions without extensive modification.
We built a comprehensive cloud-based system on AWS, using managed services for elastic scale, secure storage, and high availability.
AWS Rekognition handles facial recognition and data extraction from uploaded IDs, while a clean API layer connects mobile apps, the back office, and external verification systems, and field executives assist citizens without smartphones.
Mobile upload of IDs & photos to the cloud
AWS Rekognition extracts & matches data
APIs check government & third-party systems
Secure, compliant cloud database
A comprehensive cloud-based system on AWS, spanning citizen mobile apps, a back-office console, and secure verification integrations.
Administrative tasks and application-status management.
Citizens securely upload ID documents and photos.
Connect back office, mobile, and third-party verification.
Facial recognition & data extraction from ID photos.
Stored in compliance with government standards.
Assist citizens without smartphones or tech access.
Reduced KYC processing time by 25-30%, enhancing efficiency.
Minimized errors, improving data accuracy.
Eliminated paper documentation, promoting sustainability.
Enhanced user satisfaction with intuitive interfaces.
Adapted easily to diverse financial needs, minimizing customization.
Cloud transformation: a clear example of cloud technology modernizing financial processes.
Indexed, manual process = 100. Reduction of 25-30%.
Let’s talk about how we can engineer the same kind of outcome for your business.