Integrating a Hospital PMS with an Insurance Company System | Case Study | Sidhyati Technology Solutions
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Integrating a Hospital PMS with an Insurance Company System

How Sidhyati connected a hospital's Patient Management System to an insurer's platform, automating real-time claims on a secure AWS cloud foundation, delivered through an AI-driven software development lifecycle.

5 days
Claim processing, down from 15
~30%
Reduction in error rates
Real-time
PMS ↔ insurer data exchange
Overview

The story in brief

Hospitals and insurers depend on a fast, accurate flow of claim data, yet the two systems rarely speak the same language. Sidhyati built a comprehensive integration between a hospital's Patient Management System (PMS) and an insurance company's platform, streamlining claim processing, reducing errors, and expediting reimbursements. The solution runs cloud-native on AWS and was delivered through an AI-driven engineering process.

The challenge

What stood in the way

Manual claim processing led to delays, errors, and heavy workload, while data discrepancies caused mismatched or incomplete information and claim rejections.

Regulatory compliance raised data-privacy and security demands, and the lack of a unified workflow undermined revenue-cycle management and claim-settlement timelines.

Our approach

How we tackled it

We designed a real-time integration on AWS, using managed cloud services for elastic scale, encrypted data, and high availability between the two systems.

Delivery ran on an AI-augmented SDLC: AI-assisted analysis structured requirements, AI pair-programming and automated tests sped the build, and AI code review held quality across every sprint.

How it works

From start to finish, in four steps

AI × SDLC · on AWSAI-driven delivery on a cloud-native foundation
01

Discover

AI-structured claims requirements & mappings

02

Build

AI pair-programming for integration services

03

Assure

Automated tests & AI review on AWS pipelines

04

Operate

Cloud monitoring & anomaly detection

Curious how AI shortens delivery without cutting corners? Explore our AI-Driven SDLC →

The solution

What we built

A comprehensive integration solution, deployed on AWS, that automates the claim lifecycle between hospital and insurer while keeping sensitive data secure and compliant.

Automated real-time exchange

Live data flow between hospital PMS and insurer.

Centralized claims interface

One view for claims with real-time updates.

Encryption & secure auth

Advanced encryption and secure authentication.

Digital workflows

Automated validation across the claim lifecycle.

Integrated analytics

Insights for informed decisions and improvement.

AWS cloud foundation

Elastic, secure, highly available integration.

The impact

Measurable results for the business

Reduced claim processing time to 5 days from 15.

Cut error rates by nearly 30%.

Decreased hospital workload across the revenue cycle.

Improved patient satisfaction with quicker claim settlement.

Reduced overall expenses through automation.

Cloud reliability: the AWS foundation scales with claim volume without disruption.

At a glance

Claim processing time (days)

Manual claims15 days
Integrated on AWS5 days
67%
Shorter claim cycle (15 to 5 days)
30%
Fewer errors (nearly 30%)

Before and after the PMS to insurer integration.

Keep exploring

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