A Patient Management System, Integrated with National EHR | Case Study | Sidhyati Technology Solutions
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Healthtech · EHR · AWS Cloud

A Patient Management System, Integrated with National EHR

How Sidhyati built a secure, cloud-native Patient Management System for a leading Southeast Asian clinic chain, unifying appointments, consultations, and payments with seamless National EHR integration on AWS.

End-to-end
Appointment to payment workflow
Encrypted
Secure, masked patient data
AWS
Cloud-native, EHR-connected
Overview

The story in brief

A leading clinic chain in Southeast Asia needed a comprehensive Patient Management System (PMS) integrated with the National Health EHR, managing appointments, consultations, and payments while ensuring data security and seamless EHR integration. This case study details how Sidhyati designed and delivered that platform, cloud-native on AWS for scale, security, and continuous availability across every clinic in the network.

The challenge

What stood in the way

The clinic chain needed to manage comprehensive patient visits end to end while protecting sensitive patient information and meeting EHR compliance obligations.

It also required real-time and offline data synchronization with other systems, so care could continue uninterrupted regardless of connectivity.

Our approach

How we tackled it

We built a robust PMS on AWS, using managed cloud services for elastic scale, encrypted storage, and high availability across the clinic network.

Secure integration with the National EHR, backed by periodic synchronization and offline-tolerant workflows, keeps data consistent and available even when connectivity drops.

How it works

From start to finish, in four steps

Clinic → AWS → EHRA secure, cloud-native path from front desk to national records
01

Engage

Online booking & queue management

02

Treat

Consultation, diagnosis & dispensing

03

Secure on AWS

Encrypted cloud storage & masking

04

Sync to EHR

Periodic national EHR synchronization

The solution

What we built

A robust PMS designed to streamline and enhance clinic operations, deployed on AWS with integrated workflows, strong data protection, and secure National EHR connectivity.

Integrated visit workflows

Appointments, queue, consultation, diagnosis, dispensing, payment.

Data security

Encrypted storage and masked display of patient details.

National EHR integration

Securely store & retrieve visits, complaints, and consultations.

Consistency & availability

EHR interaction with periodic synchronization.

Offline-tolerant sync

Real-time and offline data sync across systems.

AWS cloud foundation

Elastic, secure, highly available across all clinics.

In action

See the product walkthrough

The impact

Measurable results for the business

Enhanced experience: streamlined workflow, reduced wait times, and improved efficiency.

Improved security: encryption and data masking built patient trust.

Compliance & efficiency: EHR integration ensured regulatory adherence.

Operational continuity: offline sync maintained data integrity.

Standards alignment: operations aligned with national healthcare standards.

Cloud reliability: AWS foundation keeps clinics running at scale.

At a glance

The patient visit, end to end

1
Appointment
2
Queue
3
Consultation
4
Diagnosis
5
Dispensing
6
Payment
Synced to the National EHR

Every step captured in one system and synced to the National EHR.

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